Your Website Is Critical To Your Business
You have a website that is crucial to your business. You have made a smart investment in order to generate leads, customers and revenue (or at least it should). It’s a portal through which customers, suppliers and potential new partners will find you and engage with you. It is paramount to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.
All Software Is Vulnerable
Software needs updating. All software, including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day. It’s the nature of the world we live in and unfortunately websites are an easy target, out of date software and code only exaggerate this, leaving you even more vulnerable.
Do It Yourself?
Keeping your website up to date, backed up and secure can be time consuming and a very tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.
Yes, there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.
If you’re reading this page, then we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. All of our websites (including this one) are built on this same software. Not only do we know the common mistakes to avoid in order to prevent problems, we know the quickest and best solutions should a problem arise. With this knowledge we are in the best position to keep your website up and running and open for business. We offer this personal support service through our Website Care Plans.
What Do We Offer?
We’ll do all the nitty gritty things you don’t want to so both you and your audience can sit back and enjoy the benefits of your website. We will perform an unlimited number of small tasks on your website throughout the month to make sure every piece of content and code is perfect.
We will ensure on daily basis all core software as well as any 3rd party extensions are running the most current versions. This ensures not only the latest features but also the most secured code and latest security patches, greatly reducing the chance of any security vulnerabilities.
We will also take additional behind the scenes measures to ensure the security of your site. Websites today are a huge target (even the small ones) and can be taken down at any moment. While we cannot guarantee 100% your site will never be attacked we will provide all best known industry standards to minimize that risk.
While we may never want to think about it and chances are we will never need them, regular backups are a necessity for any website. Much like an insurance policy you’ll never realize how important they are until disaster strikes. Our backups, stored on secure servers, provide peace of mind knowing should a problem arise your entire site can be restored within hours.
All websites need a place to live. Our website care plans includes and sets you up with a fast and reliable hosting company with great support should problems arise.
Our maintenance plan offers one hour per month of content updates ($75 value). Note: Content includes changing and updating elements and features currently used on the site and does not include adding new functionality.
Once a month you will receive a reporting detailing the availability of your website from global monitoring locations. Along with receiving the report this will ensure should any problems arise they will be quickly found and addressed.
Once a month you will receive a report detailing the number of visitors received, the amount of pages viewed, the time spent on the site per visit, location of visit, operating system and device type used, search terms used to find your site as well any custom information requested.